Melbourne VIC · Medical Centre & General Practice Enquiries: ceo@shifamedicalcentreau.space
Shifa Medical Centre

About Us

Care that puts people first, at every stage of life

Shifa Medical Centre Pty Ltd is a Melbourne VIC medical centre built on a simple promise: to listen properly, explain clearly and care for every patient as a whole person — not just a set of symptoms.

Our story

The word Shifa finds its roots in an old term meaning healing — and it has shaped everything we do since our doors first opened. Shifa Medical Centre Pty Ltd was founded by a small group of GPs who shared the same frustration: patients rushing through ten-minute consultations, leaving with more questions than answers.

We set out to build something different. A practice where appointments allow time to talk. Where a grandmother managing a chronic condition, a young family attending their first check-up, and a worker needing a same-day review all feel equally welcome. Where our reception team knows your name, and where your GP genuinely follows your journey over the years rather than starting from scratch at every visit.

Today, we provide a full range of general practice and medical centre services to patients across Melbourne and its surrounding suburbs — from preventative health and immunisations through to chronic disease management, mental health care plans, workers' health and routine health assessments. We remain proudly independent and patient-focused, and we measure our success not by how many patients we see, but by how well we care for each one.

Doctor speaking with a patient during a consultation at Shifa Medical Centre Welcoming reception and waiting area at Shifa Medical Centre

Our values

Four principles guide every consultation, every referral and every decision we make.

Compassion first

We treat people, not paperwork. Every patient is greeted with warmth, patience and genuine respect — regardless of their background, circumstances or health history.

Clinical excellence

Our practitioners maintain rigorous standards of evidence-based medicine, ongoing professional development and careful, thorough diagnosis.

Continuity of care

We believe the best outcomes come from long-term doctor–patient relationships. Your medical history, preferences and story stay with your care team.

Clear, honest communication

We explain your health in plain English, discuss options openly, and never rush you into a decision you do not understand or feel comfortable with.

Our clinical team reviewing patient care plans together

Our team approach

Good general practice is a team effort. At Shifa Medical Centre, our GPs, practice nurses and administrative staff work as one coordinated team, sharing care plans and clinical notes (with your consent) so nothing gets lost between visits.

When your care requires specialist input, we coordinate referrals and follow up on results — so you are never left chasing your own healthcare. For complex or chronic conditions, we prepare structured GP Management Plans and Team Care Arrangements, bringing allied health providers into the circle of care where appropriate.

We also take the time to involve families and carers when patients wish it, and we offer interpreter support so language is never a barrier to good healthcare.

Credentials & standards

You can be confident your care meets recognised Australian standards.

Registered practitioners

All of our doctors are registered with the Medical Board of Australia (AHPRA) and practise in line with Medical Board guidelines and codes of conduct.

RACGP-aligned practice

Our clinical systems, recall and reminder processes, and patient safety procedures are aligned with the Royal Australian College of General Practitioners standards for general practice.

Privacy & record-keeping

We handle your health information under the Australian Privacy Principles, with secure electronic records and a clear, published privacy policy.

Continuous learning

Our team undertakes regular continuing professional development, clinical audits and peer review so our care reflects current best practice.

Caring for patients across Melbourne

Our general practice services are available to patients throughout Melbourne and its surrounding suburbs. See whether your suburb is within our service area.

View our service areas

Ready to become a patient?

New patients are always welcome at Shifa Medical Centre. Request an appointment online, or send us an email and our team will get back to you promptly.

Request an appointment Contact our team

Email: ceo@shifamedicalcentreau.space